Skip to content

nhtsa.gov/complaints/10382221

1 excerpts.

NHTSA Owner Complaint ODI 10382221

nhtsa.gov/complaints/10382221 · p. 1 · Applies to: 451

Manufacturer: SMART USA DISTRIBUTOR LLC Components: UNKNOWN OR OTHER Date filed: 02/09/2011 | Date of incident: 02/05/2011 Vehicles affected: - MY

Owner narrative: AFTER STOPPING AT A STOP SIGN, I BEGIN TO TURN RIGHT ONTO ANOTHER STREET AND THE CAR'S TRANSMISSION SLIPPED OUT OF GEAR AND INTO NEUTRAL. I TRIED TO PUT THE CAR BACK INTO DRIVE, BUT THE CAR WOULD NOT GO INTO GEAR. I STARTED AND STOPPED THE CAR SEVERAL TIMES AND THE CAR STILL WOULD NOT GO INTO EITHER REVERSE OR DRIVE. I WAS PUSHED INTO A PARKING LOT. I HAVE HAD PREVIOUS PROBLEMS WITH THE CAR'S TRANSMISSION BEFORE. THERE HAVE BEEN MULTIPLE OCCASIONS WHEN I STARTED THE CAR AND COULD NOT GET THE CAR TO GO INTO REVERSE. AFTER I TURNED THE CAR OFF AND ON SEVERAL TIMES, THE CAR WOULD FINALLY SHIFT INTO REVERSE.