nhtsa.gov/complaints/10446907¶
1 excerpts.
NHTSA Owner Complaint ODI 10446907¶
nhtsa.gov/complaints/10446907 · p. 1 · Applies to: 451
Manufacturer: SMART USA DISTRIBUTOR LLC Components: STRUCTURE Date filed: 02/06/2012 | Date of incident: 02/05/2012 Vehicles affected: - MY
Owner narrative: THE PANORAMIC ROOF ON MY PASSION MODEL HAS BEGUN TO SEPARATE FROM THE REST OF THE CAR IN THE FRONT DRIVER SIDE CORNER. IT RATTLES WHEN THE VEHICLE GOES OVER A BUMP AND WIND NOISE FROM THE PANEL LIFTING OCCURS AT 50 MPH AND ABOVE. DUE TO THE FORCE EXERTED BY THE WIND AND THE FACT THAT THIS PANEL IS MERELY GLUED TO THE REST OF THE VEHICLE -NOT BOLTED, SCREWED, OR OTHERWISE FASTENED- THE CONDITION IS WORSENING AND WILL CONTINUE TO DO SO UNTIL I IMAGINE THE ROOF SEPARATES COMPLETELY IN A HIGH-SPEED INCIDENT. (OF COURSE I WILL HAVE THE ROOF REPAIRED BEFORE THIS OCCURS, HOWEVER, THE VEHICLE'S TWO-YEAR WARRANTY HAS EXPIRED.) I FIND THIS POTENTIALLY EXTREMELY HAZARDOUS DEFECT TO BE COMPLETELY UNACCEPTABLE. *TR