10464578¶

1 excerpts.

NHTSA Owner Complaint ODI 10464578¶

nhtsa.gov/complaints/10464578 · p. 1 · Applies to: 451

Manufacturer: SMART USA DISTRIBUTOR LLC Components: POWER TRAIN Date filed: 07/07/2012 | Date of incident: 07/07/2012 Vehicles affected: - MY

Owner narrative: IT WAS A VERY HOT DAY AND HAD BEEN DRIVING ON THE INTERSTATE FOR ABOUT AN HOUR. I SLOWED DOWN TO TURN ONTO RAMP AND CAR WENT OUT OF GEAR (WHILE DRIVING!). SCREEN WENT BLANK. THIS HAS HAPPENED TO ME ONCE BEFORE IN A SIMILAR CIRCUMSTANCE SO I PULLED OVER. TURNED OFF CAR AND FOUND ADVICE ON THE SMART CAR FORUM (THIS HAS OBVIOUSLY HAPPENED TO OTHERS AS WELL). AFTER ABOUT 3 TIMES OF COMPLETING THE CYCLE TO REBOOT THE SYSTEM, IT FINALLY WORKED AND I CONTINUED ON MY WAY. THE FIRST TIME THIS HAPPENED DEALER DID A SOFTWARE UPDATE AT MY COST ($200+) BECAUSE IT WAS OUT OF WARRANTY. THIS CAR IS DANGEROUS...WILL SOMEONE NEED TO DIE BEFORE SOMETHING IS DONE WITH A RECALL OF THESE CARS? *TR