10465413¶

1 excerpts.

NHTSA Owner Complaint ODI 10465413¶

nhtsa.gov/complaints/10465413 · p. 1 · Applies to: 451

Manufacturer: SMART USA DISTRIBUTOR LLC Components: POWER TRAIN Date filed: 07/12/2012 | Date of incident: 07/12/2012 Vehicles affected: - MY

Owner narrative: MY SMART IS NOT GOING INTO REVERSE GEAR. THIS BECOMES VERY DANGEROUS WHEN TRYING TO GET OUT OF TRAFFIC WHILE EXITING A DRIVEWAY OR PARALLEL PARKING ON A BUSY STREET. OTHER DRIVERS BECOME IMPATIENT ESPECIALLY WHEN THERE ARE CARS IN BOTH DIRECTIONS BLOCKED BECAUSE OF THE SMART UNABLE TO REVERSE. SMART PROVIDED A SOFTWARE UPDATE FOR THIS KNOWN PROBLEM BUT IT STILL PERSISTS. I HAVE TWO FRIENDS WITH SMART CARS AND THEY BOTH HAVE THIS PROBLEM. I'VE ALSO GOOGLE SEARCHED "SMART CAR REVERSE" AND WHAT POPS UP IS GEAR, PROBLEM AND GEAR PROBLEM. THERE SEEMS TO BE MANY SMART OWNERS WITH THIS PROBLEM. *TR