10489288¶

1 excerpts.

NHTSA Owner Complaint ODI 10489288¶

nhtsa.gov/complaints/10489288 · p. 1 · Applies to: 451

Manufacturer: SMART USA DISTRIBUTOR LLC Components: STRUCTURE,VISIBILITY/WIPER Date filed: 12/19/2012 | Date of incident: 11/17/2011 Vehicles affected: - MY

Owner narrative: THE PLASTIC COMPOSITE MATERIAL THAT MAKES UP THE CLEAR ROOF PANEL ON SMART FORTWO PASSION MODELS HAS BEEN KNOWN TO "CRAZE" OR HAZE OVER WITH FINE MARKS, THAT CATCH AND REFLECT THE SUN. THIS MAKES THE ROOF'S MATERIAL APPEAR TO WEAR DOWN DUE TO THE SUN'S UV LIGHT. OWNERS THAT PARK THEIR CARS IN GARAGES HAVE FEWER SYMPTOMS, AND ADVERSELY, THOSE WHO ALWAYS KEEP THEIR CAR OUTSIDE AND EXPOSED TO SUN SEE EXASPERATED ISSUES. THERE HAVE BEEN REPORTS OF THE MATERIAL WARPING DUE TO WEAR AND EXPERIENCING LEAKS AROUND THE EDGES. AS THE PANEL IS NOT A SUN ROOF, BUT INSTEAD THE VEHICLE'S ROOF ITSELF, THE PROBLEM IS NOT CHEAP TO REPAIR. THE MATERIAL HAS BEEN KNOWN TO "CRAZE" SINCE THE SMART FORTWO WAS UPDATED IN 2008, AND AS OF 2012 THE PROBLEM STILL EXISTS. *TR