nhtsa.gov/complaints/10504116¶
1 excerpts.
NHTSA Owner Complaint ODI 10504116¶
nhtsa.gov/complaints/10504116 · p. 1 · Applies to: 451
Manufacturer: Mercedes-Benz USA, LLC Components: POWER TRAIN,ELECTRICAL SYSTEM Date filed: 03/22/2013 | Date of incident: 10/10/2012 Vehicles affected: - MY
Owner narrative: THE CAR DOES NOT PULL OUT OF PARKING AND DOES NOT TAKE GEARS. IT HAS GONE 4 TIMES WITH THE SAME ISSUES TO THE DEALER TO LEAVE WITH THE SAME PROBLEM. AS A LAST RESORT THEY TOLD ME TO CHANGE THE TRANSMISSION 4,000.00 AND NO GUARANTEE THAT THE PROBLEM WILL BE FIX. SOMETHING NEEDS TO BE DONE THIS IS ABUSIVE. AND I HAVE NO ONE TO HELP BECAUSE I DO NOT WANT MY CREDIT AFFECTED BUT THESE CARS ARE NO GOOD. NOT EVEN THE DEALER KNOWS HOW TO FIX THEM. AND SMART USA SAYS NOTHING CAN BE DONE BECAUSE THEIR OUT OF WARRANTY. BUT MY COMPLAINT IS THAT THIS IS THE 5 TIME MY CAR HAS NOT LEFT THE DEALER FOR 4 AND HALF MONTH WITH DIFFERENT TEST EACH MONTH IS FIX AND WHEN I GO OUT AND RUN IT BY THE END OF THE BLOCK I HAVE TO RETURN TO THE DEALER AND LEAVE IT. *TR