10579506¶

1 excerpts.

NHTSA Owner Complaint ODI 10579506¶

nhtsa.gov/complaints/10579506 · p. 1 · Applies to: 451

Manufacturer: SMART USA DISTRIBUTOR LLC Components: TRACTION CONTROL SYSTEM,SERVICE BRAKES Date filed: 04/14/2014 | Date of incident: 12/02/2013 Vehicles affected: - MY

Owner narrative: AT 45 MPH, THE ABS LIGHT AND THE TRACTION CONTROL LIGHT TURN ON. THIS DEACTIVATES BOTH THE ABS AND TRACTION CONTROL SYSTEMS MAKING THE CAR UNSAFE TO DRIVE AT OVER 45 MPH. A MECHANIC DIAGNOSED THE PROBLEM BEING CRACK IN THE ABS SENSOR RING. ALTHOUGH A KNOWN ISSUE, MERCEDES BENZ, THE MANUFACTURER OF THE SMART CAR, DENIES ANY ISSUES WITH IT. THE REPAIR THAT THEY PERFORMED WAS A REPLACEMENT OF THE RIGHT AXLE SHAFT SINCE THEY DO NOT IMPORT A REPLACEMENT SENSOR RING. THIS IS A REPAIR IN EXCESS OF $700 FOR A $35 PART. THAT PART SHOULD NOT FAIL WITHIN SUCH A RELATIVELY LOW MILEAGE. CHOOSING NOT TO REPAIR COULD LEAD TO A SERIOUS ACCIDENT AT SPEEDS IN EXCESS OF ONLY 45 MPH. *JS