Skip to content

nhtsa.gov/complaints/10619122

1 excerpts.

NHTSA Owner Complaint ODI 10619122

nhtsa.gov/complaints/10619122 · p. 1 · Applies to: 451

Manufacturer: SMART USA DISTRIBUTOR LLC Components: AIR BAGS,SEAT BELTS Date filed: 08/05/2014 | Date of incident: 06/16/2009 Vehicles affected: - MY

Owner narrative: THE SUPPLEMENTAL RESTRAINT SYSTEM LIGHT INDICATES A MALFUNCTION WITHIN THE SYSTEM. THIS IS THE THIRD TIME THIS FAILURE HAS HAPPEN. THE FIRST TIME IT HAPPEN THE DEALER SAID IT WAS A BAD GROUND. THE SECOND TIME IT FAILED THE DEALER REPLACED THE DRIVERS SEAT BELT. MY CONCERN IS THAT THE OWNERS MANUAL STATES, "WARNING A MALFUNCTIONING SRS SYSTEM MAY NOT DEPLOY WHEN NEEDED IN AN ACCIDENT RESULTING IN SERIOUS OR FATAL INJURY, OR IT MIGHT DEPLOY UNEXPECTEDLY AND UNNECESSARY WHICH COULD RESULT IN AN ACCIDENT AND/OR INJURY TO YOU OR TO OTHERS." IN AN EFFORT TO FIND OUT WHY THIS HAPPENING I WENT ON-LINE AND FOUND A SMART CAR WEB SITE ,INDEPENDENT FROM THE MANUFACTURE(DAIMLER AG), THAT HAD LISTED MANY OWNERS WITH THE SAME PROBLEM. THE MANUFACTURE HAS A RECURRING DEFECT THAT NEEDS TO BE ADDRESSED. THIS PLACES OWNERS, PASSENGERS, AND THE PUBLIC, IN AN UNSAFE CONDITION. PLEASE ADDRESS THIS SAFETY HAZARD. *TR