10705509¶

1 excerpts.

NHTSA Owner Complaint ODI 10705509¶

nhtsa.gov/complaints/10705509 · p. 1 · Applies to: 451

Manufacturer: SMART USA DISTRIBUTOR LLC Components: POWER TRAIN,TIRES,WHEELS,FUEL/PROPULSION SYSTEM Date filed: 04/14/2015 | Date of incident: 07/20/2010 Vehicles affected: - MY

Owner narrative: WHERE DO I BEGIN? AFTER ABOUT A YEAR OF OWNING MY SMART CAR, I WAS DRIVING ON THE HIGHWAY DOING ABOUT 70 MPH WHEN SUDDENLY I FEEL MY CAR PULL TO THE RIGHT AND START SHAKING. I PULL SAFELY TO THE SHOULDER TO FIND THE VALVE STEM FOR MY TIRE HAD DETACHED AND MY TIRE WAS NOW FLAT. NOT HAVING A SPARE, I HAD TO CALL A TOW TRUCK. THE SAME ISSUE HAPPENED TO THE REMAINING 3 TIRES IN THE FOLLOWING MONTHS TO A YEAR. WHILE DRIVING THE VALVE STEM WOULD DETACH AND ALL AIR DEPLETING FROM THE TIRES. I CALLED THE SMART DEALER TO BE TOLD THIS WAS IMPOSSIBLE BECAUSE THE VALVE STEMS WERE BOLTED TO THE RIM, WELL CLEARLY NOT SINCE IT HAD HAPPENED TO EVERY TIRE.I HAVE HAD MULTIPLE CYLINDER MISFIRES WITH THIS CAR. I HAVE HAD TO REPLACE THE FUEL PUMP. I HAVE HAD TO REPLACE THE ALKALOID TIMING SENSOR. I HAVE HAD TO REPLACE THE BLOWER MOTOR FOR MY HEAT AND A/C. MY HEADLIGHTS GO OUT EVERY OTHER MONTH. CAR HAS STOPPED BECAUSE A WIRE CAME LOOSE IN THE BATTERY. WHEN I TURN RIGHT OR GO ON AN ONRAMP, I HEAR THIS AWFUL CLUNKING SOUND AS IF SOMETHING IS HITTING A TIN. WHEN I GO OVER BUMPS MY CAR MAKES A SQUEAKING SOUND. WHEN GOING FROM PARK INTO REVERSE...CAR WILL NOT GO INTO GEAR. MY CAR WILL READ P AND N. I HAVE TO TURN MY CAR OFF/ON MULTIPLE TIMES AS WELL AS MESS WITH MY SHIFTER FOR ABOUT 5 MINUTES BEFORE I CAN GO ANYWHERE. THE CHERRY ON TOP HAPPENED TODAY ON MY WAY HOME TO AKRON FROM COLUMBUS. AS I AM DRIVING ON THE HIGHWAY WITH A SEMI TRUCK BEHIND ME MY CAR STARTED LOSING SPEED, EVEN WHEN PUSHING THE GAS. I ALMOST WAS STRUCK BY THE SEMI DUE TO THE SUDDEN DECREASE OF SPEED BUT THANKFULLY WAS ABLE TO PULL OFF THE HIGHWAY. ONCE STOPPED, ALL LIGHTS CAME ON AND CAR SHUT OFF. PUT MY CAR IN PARK TO TRY TO START MY CAR AGAIN, NOTHING. MY ENGINE WILL REV BUT THE ENGINE WILL NOT TURN OVER. WILL FIND OUT WHAT THAT IS TOMORROW HOPEFULLY. CAR WAS BRAND NEW WHEN PURCHASED AND BOUGHT THE CAR 5YRS AND 1 MONTH AGO. *TR