10933698¶

1 excerpts.

NHTSA Owner Complaint ODI 10933698¶

nhtsa.gov/complaints/10933698 · p. 1 · Applies to: 451

Manufacturer: SMART USA DISTRIBUTOR LLC Components: POWER TRAIN Date filed: 12/07/2016 | Date of incident: 11/20/2016 Vehicles affected: - MY

Owner narrative: KNOW ISSUE WITH TRANSMISSION. WILL NOT GO INTO REVERSE HALF THE TIME. MAKING IT DANGEROUS IF NEEDED QUICKLY. PARALLEL PARKING ON A BUSY STREET, THE CAR WOULD NOT GO INTO REVERSE, HOLDING UP TRAFFIC FOR A VERY LONG TIME. HAVING TO PUSH IT INTO THE SPOT! MERCEDES SAYS IT IS A SOFTWARE PROBLEM. BUT THAT SHOULD BE A RECALL BECAUSE THAT IS THEIR PROBLEM. MANY PEOPLE HAVE HAD THE SAME ISSUE. DRIVING DOWN THE HIGHWAY AT 70MPH AND THE CAR INSTANTLY STARTS FLASHING NEUTRAL AND BEEPING. CAR SLOWS AND WILL NOT GO INTO GEAR. WE NEED THIS CAR TO BE RECALLED! *TR