10939937¶

1 excerpts.

NHTSA Owner Complaint ODI 10939937¶

nhtsa.gov/complaints/10939937 · p. 1 · Applies to: 451

Manufacturer: SMART USA DISTRIBUTOR LLC Components: ELECTRICAL SYSTEM,ENGINE Date filed: 01/05/2017 | Date of incident: 05/29/2016 Severity flags: FIRE Vehicles affected: - MY

Owner narrative: TL* THE CONTACT OWNS A 2009 SMART FORTWO. THE CONTACT HEARD A KNOCKING SOUND UNDER THE HOOD OF THE VEHICLE AND SMOKE BEGAN TO FILL THE VEHICLE UNDERNEATH THE STEERING COLUMN. THE CONTACT PARKED AND TURNED OFF THE VEHICLE; HOWEVER, THE KNOCKING SOUND AND SMOKE CONTINUED. THE HORN AND ALARM BEGAN TO SOUND. THE CONTACT DISCONNECTED THE BATTERY AND FLAMES APPEARED UNDERNEATH THE DASHBOARD. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DECLARED UN-DRIVABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.