10981144¶

1 excerpts.

NHTSA Owner Complaint ODI 10981144¶

nhtsa.gov/complaints/10981144 · p. 1 · Applies to: 451

Manufacturer: Mercedes-Benz USA, LLC Components: ENGINE Date filed: 04/27/2017 | Date of incident: 04/22/2017 Severity flags: FIRE Vehicles affected: - MY

Owner narrative: I WAS DRIVING EASTBOUND IN THE NUMBER 1 LANE OF CALIFORNIA HIGHWAY 24 ABOUT 1/4 MILE BEFORE THE TUNNEL ROAD EXIT. I HEARD A NOISE COMING FROM THE ENGINE ARE OF THE CAR, LOOKED AT THE INSTRUMENT CLUSTER AND NOTICED THAT THE ENGINE LIGHT HAD ILLUMINATED, AND EXPERIENCE A SUDDEN LOSS OF POWER. I PULLED OFF OF THE HIGHWAY AT THE TUNNEL ROAD EXIT AND STALLED ON THE OFF RAMP. I ATTEMPTED TO RESTART THE ENGINE TWICE BY TURNING THE KEY. I SAW SMOKE IN MY REARVIEW MIRROR, EXITED THE VEHICLE, AND SAW FLAMES COMING FROM UNDERNEATH THE VEHICLE. I CALLED 911 AND GAVE THE DISPATCH OPERATOR MY LOCATION. BY THE TIME THE HIGHWAY PATROL AND LOCAL FIRE DEPARTMENT ARRIVED, MY CAR WAS TOTALED. THE ATTACHED PHOTOS TELL THE STORY OF THE DAMAGE.