11023460¶

1 excerpts.

NHTSA Owner Complaint ODI 11023460¶

nhtsa.gov/complaints/11023460 · p. 1 · Applies to: 451

Manufacturer: Mercedes-Benz USA, LLC Components: POWER TRAIN Date filed: 09/14/2017 | Date of incident: 08/24/2017 Vehicles affected: - MY

Owner narrative: FIRST START OF THE DAY IT WILL NOT SHIFT INTO R OR D. IT WILL SHOW P AND N WHEN YOU SHIFT BUT IT WILL NOT GO INTO GEAR FOR REVERSE OR DRIVE. YOU HAVE TO RESTART THE CAR SEVERAL TIMES TO GET IT TO SHIFT. JUST SPOKE WITH SMART CAR ON THE PHONE AND THEY DENY KNOWING ANYTHING ABOUT IT. HOWEVER SEARCHING THE WEB YOU WILL SEE ITS VERY COMMON. ITS A FACTORY DEFECT THAT SMART CAR IS DENYING.