Skip to content

nhtsa.gov/complaints/11072693

1 excerpts.

NHTSA Owner Complaint ODI 11072693

nhtsa.gov/complaints/11072693 · p. 1 · Applies to: 451

Manufacturer: Mercedes-Benz USA, LLC Components: SEAT BELTS Date filed: 02/13/2018 | Date of incident: 01/01/2014 Vehicles affected: - MY

Owner narrative: THE SEAT BELTS WILL NOT RETRACT, WHICH SHOWS THEY DO NOT WORK PROPERLY. CONCERNED THEY WILL FAIL IF I'M EVER IN A CRASH. :( THIS HAPPENS EVERY TIME A SEAT BELT IS UNFASTENED. THE ISSUE HAS BEEN HAPPENING FOR A FEW YEARS. CALLED A LOCAL MECHANIC TO ASK IF THEY COULD FIX IT, BUT APPARENTLY THIS IS CONSIDERED A SAFETY ISSUE, SO THEY WON'T TOUCH IT. SMART DOESN'T ADMIT IT'S AN ISSUE EVEN THOUGH MANY OTHER SMART OWNERS HAVE COMPLAINED OF THE SAME ISSUE. PLEASE ISSUE A RECALL SO WE DON'T HAVE TO WORRY ABOUT OUR SAFETY AS FAR AS THE SEAT BELTS ARE CONCERNED.