nhtsa.gov/complaints/11112001

1 excerpts.

NHTSA Owner Complaint ODI 11112001

nhtsa.gov/complaints/11112001 · p. 1 · Applies to: 451

Manufacturer: Mercedes-Benz USA, LLC Components: ENGINE AND ENGINE COOLING Date filed: 07/17/2018 | Date of incident: 04/28/2018 Vehicles affected: - MY

Owner narrative: TL* THE CONTACT OWNS A 2009 SMART FORTWO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.