nhtsa.gov/complaints/11119727

1 excerpts.

NHTSA Owner Complaint ODI 11119727

nhtsa.gov/complaints/11119727 · p. 1 · Applies to: 451

Manufacturer: SMART USA DISTRIBUTOR LLC Components: ENGINE AND ENGINE COOLING Date filed: 08/13/2018 | Date of incident: 08/09/2018 Vehicles affected: - MY

Owner narrative: TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF CINCINNATI (8727 MONTGOMERY RD, CINCINNATI, OH 45236, (513) 984-9000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.