11122706¶

1 excerpts.

NHTSA Owner Complaint ODI 11122706¶

nhtsa.gov/complaints/11122706 · p. 1 · Applies to: 451

Manufacturer: SMART USA DISTRIBUTOR LLC Components: ENGINE Date filed: 08/27/2018 | Date of incident: 07/03/2018 Vehicles affected: - MY

Owner narrative: TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SMART CENTER ALBUQUERQUE AT (877) 316-3208 (LOCATED AT 1220 S RENAISSANCE BLVD NE, ALBUQUERQUE, NM 87107) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.