11132462¶

1 excerpts.

NHTSA Owner Complaint ODI 11132462¶

nhtsa.gov/complaints/11132462 · p. 1 · Applies to: 451

Manufacturer: Mercedes-Benz USA, LLC Components: ENGINE Date filed: 10/01/2018 | Date of incident: 08/15/2018 Severity flags: FIRE Vehicles affected: - MY

Owner narrative: TL THE CONTACT OWNS A 2008 SMART FOR TWO. THE VEHICLE WAS TAKEN TO EURO MOTORCARS DEVON MERCEDES-BENZ (214 W LANCASTER AVE, DEVON, PA 19333, (610) 687-1500) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING). AFTER LEAVING THE DEALER AND DRIVING 35 MPH, THE CONTACT DETECTED A BURNING ODOR INSIDE THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE BRAKES FAILED AS THE VEHICLE LOST POWER. THE CONTACT DETECTED SMOKE COMING OUT THE REAR OF THE VEHICLE, WHICH RESULTED IN A FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,988. TT UPDATED 11/19/18*JB