nhtsa.gov/complaints/11190941

1 excerpts.

NHTSA Owner Complaint ODI 11190941

nhtsa.gov/complaints/11190941 · p. 1 · Applies to: 451

Manufacturer: Mercedes-Benz USA, LLC Components: ENGINE Date filed: 03/22/2019 | Date of incident: 07/17/2018 Vehicles affected: - MY

Owner narrative: TL* THE CONTACT OWNS A 2009 SMART FORTWO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BEDFORD (18122 ROCKSIDE RD, BEDFORD, OH 44146, (440) 439-0100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.