11197315¶

1 excerpts.

NHTSA Owner Complaint ODI 11197315¶

nhtsa.gov/complaints/11197315 · p. 1 · Applies to: 451

Manufacturer: Mercedes-Benz USA, LLC Components: ENGINE Date filed: 04/19/2019 | Date of incident: 04/09/2019 Severity flags: FIRE Vehicles affected: - MY

Owner narrative: TL* THE CONTACT OWNS A 2009 SMART FORTWO. WHILE DRIVING 40 MPH, THE CONTACT FELT HEAT COMING FROM THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR CARPET AND PLASTIC FROM THE TRUNK COVER CAUGHT FIRE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED MERCEDES-BENZ OF TAMPA (LOCATED AT 4400 N DALE MABRY HWY, TAMPA, FL 33614, (813) 579-2138) WHERE AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED EMAIL ID NUMBER: 1-KEMGKL. THE APPROXIMATE FAILURE MILEAGE WAS 58,232.