Skip to content

nhtsa.gov/complaints/11256921

1 excerpts.

NHTSA Owner Complaint ODI 11256921

nhtsa.gov/complaints/11256921 · p. 1 · Applies to: 451

Manufacturer: Mercedes-Benz USA, LLC Components: AIR BAGS Date filed: 09/20/2019 | Date of incident: 01/09/2019 Severity flags: CRASH, DEATHS=1 Vehicles affected: - MY

Owner narrative: TL THE CONTACT OWNS A 2008 SMART FORTWO. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE PASSENGER SIDE. THE CONTACT'S VEHICLE ROLLED OVER SEVERAL TIMES AND LANDED ON THE DRIVER'S SIDE. THE SIDE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS FATALLY INJURED. THE VEHICLE WAS NOT DESTROYED AND WAS TOWED FROM THE SCENE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN ENGINEER AND LAWYER TO INSPECT THE VEHICLE. THE CONTACT WAS NOT PROVIDED ANY FURTHER INFORMATION. THE CONTACT STATED THAT THEY WERE INFORMED THAT THE VEHICLE WAS EQUIPPED WITH THE TWR AIR BAGS, WHICH WERE INCLUDED IN NHTSA INVESTIGATION NUMBER: [XXX] (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 20,500.TRJBJB ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')JBJBDTJB