nhtsa.gov/complaints/11267410

1 excerpts.

NHTSA Owner Complaint ODI 11267410

nhtsa.gov/complaints/11267410 · p. 1 · Applies to: 451

Manufacturer: Mercedes-Benz USA, LLC Components: ENGINE Date filed: 10/09/2019 | Date of incident: 10/07/2019 Vehicles affected: - MY

Owner narrative: TL* THE CONTACT OWNS A 2009 SMART FORTWO. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE ABS AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT MERCEDES-BENZ OF EDISON (LOCATED AT 910 US-1, EDISON, NJ 08817, (732) 394-1870) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 89,000. PARTS DISTRIBUTION DISCONNECT.