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nhtsa.gov/complaints/11310011

1 excerpts.

NHTSA Owner Complaint ODI 11310011

nhtsa.gov/complaints/11310011 · p. 1 · Applies to: 451

Manufacturer: Mercedes-Benz USA, LLC Components: POWER TRAIN Date filed: 02/19/2020 | Date of incident: 02/10/2020 Vehicles affected: - MY

Owner narrative: CAR DOESN'T SHIFT FROM PARK TO REVERSE OR IT GOES INTO NEUTRAL THIS IS A SAFETY ISSUE .IM NOT THE ONLY PERSON WITH THIS ISSUE AND APPARENTLY SMART KNOWS OF THIS PROBLEM.THIS PROBLEM IS PUTTING PEOPLE INTO NEUTRAL WHEN THEY START AND LEAVING YOU IN THE ROAD..THEY NEED TO BE HELD RESPONSIBLE AND KNOWINGLY PUTTING PEOPLE AT RISK. I WAS SITTING IN A PARKING LOT WHEN I COULDN'T SHIFT INTO REVERSE . I'VE READ AND HEARD FROM OTHERS SMART IS SAYING A SOFTWARE ERROR