11323251¶

1 excerpts.

NHTSA Owner Complaint ODI 11323251¶

nhtsa.gov/complaints/11323251 · p. 1 · Applies to: 451

Manufacturer: Mercedes-Benz USA, LLC Components: ENGINE Date filed: 05/04/2020 | Date of incident: 06/01/2018 Vehicles affected: - MY

Owner narrative: TODAY I RECEIVED A THIRD (3RD) RECALL NOTIFICATION FOR MY 2009 SMART FOUR TWO COUPE REAR ENGINE INSULATION MAT. THE NOTICE STATES THE CURRENT MAT COULD INCREASE THE RISK OF FIRE. EACH TIME I HAVE CONTACTED THE DEALER (55 MILES DISTANT) THEY HAVE INFORMED THEY ARE OUT OF STOCK OF THIS ITEM. I'VE ASKED THEM TO NOTIFY ME WHEN THE ITEM IS IN STOCK. I HAVE NEVER BEEN NOTIFIED. COULD YOU PLEASE LOOK INTO THIS APPARENT FIRE HAZARD. THIS HAS BEEN GOING ON FOR ALMOST 2 YEARS. I WOULD BE HAPPY TO INSTALL THIS EASY FIX IF THEY WOULD SEND ME THE INSULATION PAD ITSELF.