11338562¶

1 excerpts.

NHTSA Owner Complaint ODI 11338562¶

nhtsa.gov/complaints/11338562 · p. 1 · Applies to: 451

Manufacturer: Mercedes-Benz USA, LLC Components: STEERING Date filed: 07/10/2020 | Date of incident: 06/26/2020 Vehicles affected: - MY

Owner narrative: TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ SMART FORTWO. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A TURN, THE VEHICLE LOSS POWER ASSIST WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NEW COUNTRY MERCEDES-BENZ LOCATED AT 1 WESTON ST, HARTFORD, CT 06120, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,250.