nhtsa.gov/complaints/11613305¶
1 excerpts.
NHTSA Owner Complaint ODI 11613305¶
nhtsa.gov/complaints/11613305 · p. 1 · Applies to: 451
Manufacturer: SMART USA DISTRIBUTOR LLC Components: ENGINE Date filed: 09/08/2024 | Date of incident: 09/01/2024 Vehicles affected: - MY
Owner narrative: Mercedes-Benz USA has no service centers on Long Island,NY that might fix the recall issue. For a time they were the only Smart Car service provider after Smart Car dealers were abandoned. MB USA currently will not do the recall and offers no reasonable alternative. The issue is potential engine compartment/total vehicle fire due to compartment insulation failure. Offers no suggestions for doing the recall service except one MB dealer in CT at one time might be able; if I research them.