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nhtsa.gov/complaints/11682335

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NHTSA Owner Complaint ODI 11682335

nhtsa.gov/complaints/11682335 · p. 1 · Applies to: 451

Manufacturer: SMART USA DISTRIBUTOR LLC Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN Date filed: 08/22/2025 | Date of incident: 07/31/2025 Vehicles affected: - MY

Owner narrative: The contact owns a 2009 Smart Fortwo. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power. The vehicle was turned off, the contact waited, and then restarted the vehicle, and the vehicle operated as needed. The failure had occurred several times while driving. The contact stated that while depressing the brake pedal, the vehicle failed to brake immediately and drifted to the left. The brake pedal was depressed to the floorboard for the vehicle to come to a stop. The ABS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed that the ABS was faulty and retrieved Diagnostic Trouble Codes: 1314 and C1443. The contact stated that the front brake pads were replaced by the dealer, and the rear brake pads were replaced by a certified mechanic. The vehicle was not repaired for the failure to accelerate, and the failure persisted. The vehicle was purchased on July 17, 2025, and the seller kept the repair issues with the vehicle from the contact and failed to provide information on the previous repairs. The contact stated that the failure recurred after retrieving the vehicle. The manufacturer was not informed of the failure. The failure mileage was 74,254.